We ship on a 24 hour tracked service, we recommend that you choose a shipping address where you will be present to ensure you can unpack and refrigerate the products on arrival.
Natren Products are packed in WoolCool packing with ice gel packs.
Orders received after 10am will be shipped on the following day. We ship Monday to Thursday. Orders received on Friday or over the weekend will be shipped out on the following Monday.
You will receive two emails after you have placed your order and provided us with a valid email address: The first confirms that your order has been received and will contain your receipt; this email should arrive within approximately 24 hours. The second confirms that your order has been posted; this email should arrive within approximately 1 - 2 business day. If you do not receive our emails, please look in your spam or junk folders. If they are not found in there, you will have typed in an incorrect email address when completing the order form email address field.